Terms of service

Terms of Service

Terms of Service

Last Updated: January 25, 2026

Welcome to Ramshackle Shack. By accessing and using our website, you agree to be bound by these Terms of Service.

1. General Terms

By placing an order through our store, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account.

2. Products & Pricing

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. Prices are subject to change without notice. We strive to display accurate product information, but we cannot guarantee that all descriptions, images, and pricing are error-free.

3. Orders & Payment

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason. Payment must be received before orders are processed. We accept major credit cards and other payment methods as displayed at checkout.

4. Custom & Personalized Products

Custom and personalized items are made-to-order and cannot be returned unless defective. Please review your customization details carefully before placing your order, as we cannot make changes once production begins.

5. Shipping & Delivery

We are not responsible for delays caused by shipping carriers or customs. Risk of loss passes to you upon delivery to the carrier. See our Shipping Information page for detailed delivery timeframes.

6. Returns & Refunds

Please refer to our Refund Policy page for complete information about returns, refunds, and exchanges.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Ramshackle Shack and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

Ramshackle Shack shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated 'Last Updated' date. Your continued use of our website constitutes acceptance of any changes.

11. Governing Law

These Terms of Service are governed by the laws of the United States and the State of Michigan.

12. Contact Us

If you have questions about these Terms of Service, please contact us.